Overview
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Request a cancellation within: 1 hour of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Need help?
Contact us at jaeast2021@gmail.com for questions related to refunds and returns.
